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Core services

API Gateway
Public REST + GraphQL endpoint
Operational
Web Dashboard
app.platform.example
Operational
Authentication
OAuth + SSO
Operational
Webhooks
Outbound event delivery
Operational

Data layer

Primary database
Replica lag < 200 ms
Operational
Object storage
S3-compatible buckets
Operational
Cache (Redis)
Read-through layer
Operational

Background processing

Task Queue
Async job runner
Operational
Scheduler
Cron + recurring tasks
Operational
Report Exports
Investigating slow queue drain (eu-west-1)
Degraded

Edge & delivery

Global CDN — 90 day uptime
90 days ago99.984% uptimetoday

Recent incidents

May 17, 2026 · resolved
Brief webhook delivery delay (us-east region)
Outbound webhook backlog cleared after redeploying delivery workers. No events lost. Total impact: 14 minutes.
May 09, 2026 · resolved
Scheduled maintenance — primary database failover drill
Planned exercise completed without customer impact.